Terms of Service

Last Updated: April 26, 2026

Acceptance of Terms

By accessing or using drnasmile.com ("the Website") or any related online services provided by Dr. Na Dental, you agree to be legally bound by these Terms of Service. If you do not agree, please do not use the Website. These Terms apply alongside our Privacy Policy.

Services

The Website provides general information about Dr. Na Dental, online appointment requests, contact forms, cost estimation tools, and educational content. Actual dental services are provided in person at our clinic by licensed providers. We may modify, suspend, or discontinue any part of the Website or its features at any time without prior notice.

User Obligations

You agree to: (a) provide accurate, current, and complete information when submitting forms; (b) use the Website only for lawful purposes consistent with the dental services we offer; (c) not interfere with, disrupt, or attempt unauthorized access to the Website or its underlying systems; (d) not submit content that is harmful, fraudulent, infringing, or violates the rights of others; and (e) not use the Website to send unsolicited messages or harvest data.

Electronic Communications & Email Consent

By submitting a form on drnasmile.com that includes your email address, you consent to receive transactional and account-related electronic communications from Dr. Na Dental via email. These communications may include appointment confirmations, reminders, pre-visit and post-visit instructions, billing correspondence, and replies to your inquiries. You agree that all notices, agreements, disclosures, and other communications we send to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting us using the information in our Privacy Policy.

SMS / Text Message Consent (10DLC)

By providing your mobile phone number and checking the SMS consent box on a Dr. Na Dental form, you expressly consent to receive transactional SMS text messages from Dr. Na Dental, including appointment confirmations, appointment reminders (typically 24 hours before your visit), reschedule and cancellation notices, and important account or treatment notifications. Message frequency varies and is typically 1–4 messages per month. Message and data rates may apply. Reply STOP to opt out, or HELP for help. Consent to receive SMS messages is not a condition of receiving any goods or services from Dr. Na Dental. Mobile carriers are not liable for delayed or undelivered messages. We do not share mobile information or SMS opt-in/consent data with third parties or affiliates for marketing purposes. SMS messaging is delivered through AWS End User Messaging.

Medical Disclaimer

Information on the Website (including blog posts, FAQs, cost estimations, and educational content) is provided for general informational purposes only and does not constitute medical, dental, or professional advice, diagnosis, or treatment. Always seek the advice of a licensed dental or medical professional regarding your specific condition. Cost estimations are illustrative only; actual treatment costs depend on clinical evaluation, materials, and your insurance plan. Submitting a form does not establish a doctor-patient relationship until we confirm your appointment.

Intellectual Property

All content on the Website—including text, graphics, logos, photographs, video, audio, software, and design—is the property of Dr. Na Dental or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view and print pages for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Dr. Na Dental and its owners, employees, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or in connection with your use of (or inability to use) the Website. Our total liability for any claim relating to the Website shall not exceed one hundred US dollars ($100). Nothing in these Terms limits liability that cannot be excluded under applicable law.

Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in Santa Clara County, California, and you consent to the personal jurisdiction of those courts.

Termination

We may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including violation of these Terms. The provisions of these Terms that by their nature should survive termination (including intellectual property, liability limitations, and governing law) will remain in effect.

Changes to Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a new "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact us: Dr. Na Dental, 1060 Lincoln Ave, San Jose, CA 95125. Phone: (628) 286-9012. Email: privacy@drnasmile.com.